Why folks are nervous - Part 2

We noted in an earlier post this week that there are reasons folks are nervous about the efforts to consolidate the existing diverse IT systems on campus into one. Basically, anything that says "new system" seems to mean trouble. We noted past examples. Here is another from the Bruin:

...UCLA’s new financial aid platform delayed some scholarship payments and overawarded others, sparking frustration among students. UCLA switched to new software – Bruin Financial Aid – this summer to “modernize financial aid processing” and increase efficiency and stability, according to the UCLA Digital and Technology Solutions website. UCLA’s previous financial aid processing system – Financial Aid Mainframe – had been in use since the 1980s and was at “the end of its lifecycle,” according to the website. Student aid financial aid amounts were adjusted because of state financial aid eligibility requirements and recalculations that came along with UCLA’s new financial aid platform, the UCLA Financial Aid & Scholarships Office said in an emailed statement.

While students were notified of their eligibility for the Middle Class Scholarship – a scholarship for low and middle-income students attending California public colleges – in September, disbursements only began Nov. 26. Financial Aid cited a large volume of about 11,000 recipients for the delay in disbursements, which were originally set for late September, according to archived versions of its website in August. The UCLA Financial Aid & Scholarships Office also said in the emailed statement that some MCSs are under further review through December... 

Full story at https://dailybruin.com/2025/12/04/bruin-financial-aid-scholarship-delays-costly-overawards-spark-frustrations.