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Saturday, December 14, 2024

False Positives

No one wants their email to be filled with spam. But it is possible for spam blockers to identify messages as spam, even when they are not, especially messages sent to multiple persons.

Yours truly has noted that various notifications from the UCLA Faculty Club are being blocked by at least one UCLA department's IT system. Even when he tells the blocking program to release the messages, they often aren't released.

It seems likely that in order to block what may be malicious or fraudulent messages, messages that are desired are being lost. Unlike the past, where messages identified as spam can still be read in a spam folder, the new filters simply make them inaccessible. Below is an example from the Faculty Club.

Although it appears one can tell the blocker to permit such messages to come through (or just release them), it somehow doesn't necessarily happen. What actually occurs when you try those options is that a message comes saying "Your message has been processed; It will be delivered to your inbox if it passes security checks." And then nothing happens.

And PS, it happens to messages from the UCLA Faculty Association:


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