Saturday, April 20, 2024


UC - after a data breach - got everyone a two-year subscription to the credit monitoring agency Experian. When those subscriptions expired, it got new ones. That led to a situation where folks received expiration notices regarding the old ones and had to create new accounts. But now, there are mysterious cancellations of the new ones occurring, as the image above shows. 

Yours truly can't solve the mystery as to why this is happening. But he can tell you that ignoring the notice and going into the new account will initially lead to you being told that your password is incorrect. Using the "forgot my password" option and creating a new password restored the account. It wasn't in fact "cancelled." 

That approach may be easier than calling the "Support Team" phone number cited above. At least, it worked for yours truly. Good luck. 

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