Delta Dental of California and its affiliates have begun alerting roughly 7 million of its customers that hackers stole sensitive personal information as part of a global data breach that occurred back in May. Like hundreds of other nonprofits, companies and government agencies affected by the MoveIt file-transfer breach, Delta Dental said it had to hire outside experts to determine how many of its customers were affected and what information was taken.
In a report to the state of Maine, Delta Dental said it began notifying customers on Thursday that they were affected. The company said hackers stole customer names with some combination of the following: addresses, social security numbers, driver’s license numbers or other state identification numbers, passport numbers, financial account information, tax identification numbers, individual health insurance policy numbers and health information. Delta Dental of California and its affiliates cover enrollees in all 50 states, plus Washington, D.C. and Puerto Rico, the company said.
“We’re deeply committed to protecting the information entrusted to us and take issues like this very seriously,” Delta Dental spokesman Katherine Wilburn wrote in a statement to The Sacramento Bee. “Immediately after being alerted of the incident, we took steps to contain and remediate the incident and protect our data.”
The company, with the assistance of the global risk mitigation and response company Kroll “launched a thorough investigation, led by a team of independent third-party forensics, analytic and data mining experts, to determine what information was impacted and with whom it is associated,” according to the statement. That concluded Nov. 27. Delta Dental also contracted with the New York City-based Kroll to offer affected customers 24 months of free identity monitoring services. The dental insurer also urged customers to review their various account statements and credit reports closely and to report any suspicious activity to their creditors...
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