Friday, October 2, 2015
So what does UCLA have to say about Krival's experience? Amy Albin, a spokeswoman for UCLA Health Sciences, said the medical center got its wires crossed and mistakenly said the copay would be $500 when it was the deductible that was $500. She said the problem involved the way UCLA contacted Krival's insurer. "The error in our insurance verification process has been corrected," Albin said. She declined to comment on whether other patients have been affected by similar screw-ups. But it's not hard to imagine that others were misled but didn't question their bills...
Full story at http://www.latimes.com/business/la-fi-lazarus-20151002-column.html