More to worry about...

If UC or UCLA hasn't lost your precious data, someone else probably has. My best advice is to freeze your credit and take advantage of Experian monitoring through UC. The notice below is being circulated on campus:

Re:  Experian – Response Plan for Anticipated Increase in Consumer Calls Due to National Public Data Breach

The recent National Public Data (NPD) breach that occurred in the spring and summer of 2024 has resulted in a significant amount of consumer personal information being exposed on the dark web. This breach is expected to trigger approximately 170 million dark web alerts in the coming weeks, likely leading to a substantial increase in participant calls to Experian’s call center; this influx of call volume may result in longer wait times.

 

To ensure UC participants receive clear guidance on these alerts and to minimize any potential disruption Experian is implementing the following actions:

 

• Enhanced CyberAgent® Dark Web Monitoring Alerts: Additional language will be included in Experian email alerts to provide clearer instructions and reassurance to participants

 

• Portal Dashboard Banner: A new banner will be added to the portal dashboard, offering members recommended next steps to take in response to the alerts

 

• Updated Call Center Resources: Experian is updating their call center's voice recording and phone tree to educate participants on the necessary steps to take and guide them to resources that can help, such as placing a fraud alert or credit freeze, without needing to speak directly to an agent

 

Experian contact number 1-888-397-3742.

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