Mixed Messages

Some emeriti and retirees - depending on what health insurance plan they were enrolled in - have, or will have, received an envelope from the folks running the health plans with contradictory messages. The main audience is emeriti and retirees in the PPO and high option plans.

Within the envelope, there are two letters - one from Anthem Blue Cross and one from UC. The former announces that Medicare drug benefits are being discontinued and you are on your own to go find a plan for 2022. Furthermore, if you do nothing, you won't have a drug plan, and if you then try and get one, you will be penalized for your lateness. It runs on for 5 pages. 

If you haven't keeled over in panic, you will find the other letter from UC which is only 2 pages. It says not to worry, UC has a new drug plan for 2022 from another insurance carrier that is similar to the old one that is being discontinued.

Let's just say this missive will not win the prize for best benefit communication of 2021.

Excerpts from the mixed messages

Finally, if you think you should have received the letter but it hasn't arrived, you can always call the post office to find out why:

Or direct to https://www.youtube.com/watch?v=hL6D7YXncHg.