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Monday, August 10, 2020

What Could Possibly Go Wrong - Part 4

We have been warning from time to time on this blog that the switch to VoIP phone service and away from traditional landlines could lead to a failure in an earthquake or other emergency. VoIP relies on the Internet functioning. And, of course, the response of those in charge is essentially "not to worry."*

So here is an excerpt received by email from the Anderson School this morning:

...IT Services reported this morning at 3:30 am that North Campus experienced a major power issue. Most services in the data center and core network services are currently up, such as VPN, Firewall. Edge switches in the classrooms, desktops, and VoIP phones were affected as the power outage lasted more than three hours. Most services are now back online...

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